Meet ARIA — The AI Medical Receptionist
Smarter. Faster. Always On.
Try ARIA Now!
(718) 395-5003
ARIA is EHR Assist’s advanced AI medical receptionist—a HIPAA-compliant, multilingual virtual assistant that handles calls, messages, and appointments automatically. With 24/7 coverage, call triage, and scheduling automation, ARIA answers every call, routes patients instantly, sends links mid-conversation, and books appointments in real time—all while sounding natural and human. Your patients stay connected. Your staff stays focused. Your office runs itself.
The AI Medical Receptionist by EHR Assist
Your team has better things to do than repeat the same answers all day. ARIA—EHR Assist’s intelligent AI medical receptionist—takes care of the routine so your staff can focus on the patients right in front of them.
She answers every call, manages multiple inquiries at once, and routes patients to the right place instantly when human help is needed. The result? A less stressed team, lower costs, and patients who get answers fast—without having to call back multiple times.
Key Capabilities
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Answers Every Call — Handles multiple concurrent calls with perfect consistency.
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Smart Call Routing — Instantly directs patients to billing, scheduling, or clinical departments.
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Text-While-Talking — Sends links, directions, or office hours mid-conversation for a seamless experience.
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Reduces Front Desk Workload — Dramatically decreases time spent on repetitive phone tasks.
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100% HIPAA-Compliant — Backed by over 15 years of secure, proven patient data handling.
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Standalone or Integrated — Works independently or connects seamlessly with EHR Assist’s full patient engagement platform.
what aria can do
Always On
Aria never takes a break. She answers calls 24/7 — even after hours — following your practice’s personalized workflows.
Text & Link Delivery
Need to share directions, forms, or reminders? Aria can instantly text patients helpful links or information while on the call.
Multilingual Intelligence
With fluency in 34 languages, Aria connects effortlessly with callers from every background — no translation required.
Instant Answers
Empowered by your own knowledge base, Aria delivers accurate responses to your most common patient questions.
Intelligent Call Routing
Aria listens, understands intent, and routes callers to the right department or team member automatically.
Effortless Scheduling
Aria can schedule appointments in real time — collecting details and syncing directly to the EHR Assist Calendar.
Smart Caller Recognition
Aria identifies existing patients by name and contact info, creating a seamless and personalized experience.
Tailored Workflows
Every step can be customized — from greetings to handoffs — so Aria works exactly the way your front office does
ARIA Phase 1: Intelligent Call Management
ARIA’s first phase brings AI-driven call triage and patient FAQ automation to your front desk.
Every call is answered instantly, routed properly, and logged automatically—reducing missed calls and cutting costs.
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24/7 coverage with no hold times
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Handles FAQs and common requests instantly\
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Smart routing by department
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Sends texts with scheduling links or directions
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Lowers answering service costs by up to 80%
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Fully HIPAA-compliant
ARIA Phase 2: Full Scheduling Automation
ARIA now takes automation further with real-time scheduling integration. Patients can book, confirm, or adjust visits anytime—directly through the same system that manages your calls.
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Schedules, reschedules, and cancels appointments automatically
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Syncs with EHR Assist and EHR/PM systems via API
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Fills last-minute cancellations and keeps your schedule full
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Reduces staff call time by up to 70%
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Improves patient satisfaction and retention
Why Practices Choose ARIA
Always Available: ARIA never misses a call and provides consistent, professional coverage 24/7—no after-hours fees.
Reduces Costs by up to 80%: More affordable than traditional answering services with predictable pricing and no per-minute billing.
Improves Efficiency: Filters routine calls and FAQs, freeing staff for higher-value tasks.
Frictionless Patient Experience: No portals or apps required—just fast, natural communication and easy access to care.
Proven Results:
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36% fewer no-shows
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80% fewer tech support calls
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10–15% more completed appointments
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70% less staff phone time
Modern Tools for
Modern Practices
Smart Reminders
Interactive, customizable reminders delivered through text, voice, or email—built to fill every gap in your schedule.
Automated Waitlist
Quickly fill cancellations with first-come invites and self-service waitlists that operate automatically.
Digital Intake Forms
Reduce wait times with mobile-friendly patient forms that sync directly to your records.
Payments & Collections
Securely request and receive payments before or after appointments to keep cash flow healthy.
Recall & Retention
Automated, rule-based recall messages bring patients back on time and keep your calendar full.
Online Scheduling
Empower patients to book their own appointments with customizable, intelligent scheduling options.
Surveys & Reputation Management
Collect feedback after visits, encourage positive reviews, and receive alerts for negative responses before they go public.
Telehealth Integration
Launch HIPAA-compliant video visits with automatic reminders, secure links, and patient forms—all in one place.
📞 CONTACT US
ADDRESS
91 9th St S, Naples, FL 34102
SEND US AN EMAIL
OPENING TIME
Mon -Fri: 9:00am – 5:00 pm
