2-Way Secured Text Messaging:
The Smarter, Safer Way to Stay Connected
With EHR Assist’s automated front desk for doctors, you can communicate with patients instantly through HIPAA-compliant two-way text messaging—all from one secure, centralized platform. Confirm appointments, answer quick questions, send reminders, or follow up after visits—without the endless phone calls or voicemail tag. Your staff saves time. Your patients get faster responses. Your practice runs smoother.
The Best HIPAA-Compliant 2-Way Messaging for Healthcare
EHR Assist’s secure texting platform gives your team the tools to connect in real time while protecting patient privacy and maintaining full compliance with HIPAA regulations. Every conversation is encrypted, logged, and stored safely—so your communications remain compliant, efficient, and effortless. Benefits:
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HIPAA-compliant, encrypted two-way messaging
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Real-time texting between patients and staff
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Automatic message logging for full compliance
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Reduces labor hours for manual outreach
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Unlimited messaging capabilities
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Safe for sharing Protected Health Information (PHI)
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Lowers phone call volume and voicemail backlogs
Empower your staff to respond instantly—no waiting, no missed calls, no extra work.
Talk to Your Patients, Not Their Voicemail
Your automated front desk for doctors transforms how your practice communicates.Instead of calling patients who may never answer, EHR Assist enables you to connect directly through secure texting—so messages reach patients where they’re most responsive.
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89% of patients say two-way texting is their preferred way to communicate with healthcare providers.
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Two-way messaging can cut phone call volume by up to 40%, freeing staff time and improving efficiency.
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75% of patients are more likely to reply to appointment reminders sent via text.
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Meanwhile, 80% of missed calls from healthcare offices go unanswered—and unreturned.
Modern Tools for
Modern Practices
Smart Reminders
Interactive, customizable reminders delivered through text, voice, or email—built to fill every gap in your schedule.
Automated Waitlist
Quickly fill cancellations with first-come invites and self-service waitlists that operate automatically.
Digital Intake Forms
Reduce wait times with mobile-friendly patient forms that sync directly to your records.
Payments & Collections
Securely request and receive payments before or after appointments to keep cash flow healthy.
Recall & Retention
Automated, rule-based recall messages bring patients back on time and keep your calendar full.
Online Scheduling
Empower patients to book their own appointments with customizable, intelligent scheduling options.
Surveys & Reputation Management
Collect feedback after visits, encourage positive reviews, and receive alerts for negative responses before they go public.
Telehealth Integration
Launch HIPAA-compliant video visits with automatic reminders, secure links, and patient forms—all in one place.
📞 CONTACT US
ADDRESS
91 9th St S, Naples, FL 34102
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OPENING TIME
Mon -Fri: 9:00am – 5:00 pm
